Size
Information
All
the team gear is made in Italy. They are in European
sizes. All our products have the European size
labels. Unfortunately, these sizes are different
than USA sizes. The European sizes are one size
smaller than the USA sizes. For example, someone
in the USA who wears a large jersey, would need
to order an XL5 in European sizes. Check the
size chart on each item before you order.
If you already have a European jersey or bib shorts with the numbers
3,4,5 or 6 on them, you can easily order the same size from us. If
you have a jersey made for the USA market (Pearl Izumi, Voler, Primal,
etc), you will need to order one size larger.
When all else fails, take a tape measure and measure around your
chest or waist. The
jersey are elastic. If you are into racing, you may want a tighter
fit for lower wind resistance. If you are more of a casual rider,
you may want a looser fit.
The jerseys and bibs fit men and women. They are Unisex. We have
some women's cut items as well. These are shorter in the torso.
If you have any sizing question, please email us. We will be happy
to help.
Shipping and
Handling
We ship
rapidly. We attempt to ship your order within a day of
when we receive it. We ship Monday thru Friday. All domestic
orders receive an email delivery confirmation number from
the USPS. International Orders may be delayed by your countries
customs inspections.
We try
to keep our shipping cost low and have free shipping offers.
If you would like to know the exact cost and timeframe
for shipping, enter your items and address go through the
checkout partially. The system will tell the exact cost
and approximate delivery dates. You do not have to enter
your credit card info to see these estimates.
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How
to Order
Internet
Ordering
We
are proud of our secure internet ordering
system. Your information is secure and your
orders are processed quickly.
Phone
Ordering
You
can call us to place an order or answer any
questions. Please call 1-800-377-6308
Fax
Ordering
Please
fill out the internet order form and then print
it out instead of pressing the final internet
order button. Then fax it to us at:
Fax 707-538-7724
No
Hassle Exchange or Return.
We
take care of our customers!
Exchanges are free and easy. Just send back the item with a copy
of the packing slip. We will send you a credit email so you can
order whatever item you would like.
Refunds are easy also. Just send back the item with a copy of the
packing slip. We do charge a small 10% restock fee for refunds.
Send
back new items (tags on and not worn) within
40 day of purchase.
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